Privacy Policy

Last updated: 24 July 2026

BIDllc respects the privacy of visitors, clients, prospective clients, partners and other individuals who interact with our website.

This Privacy Policy explains how BIDllc collects, uses, stores, shares and protects personal information when you visit https://bidllc.ae, submit an enquiry, communicate with us or otherwise interact with our website and services.

By using the website or providing personal information to BIDllc, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

The website is operated by BIDllc, referred to in this Privacy Policy as “BIDllc”, “we”, “us” or “our”.

For questions concerning this Privacy Policy or your personal information, contact:

Email: [email protected]
Website: https://bidllc.ae

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

• The BIDllc website
• Website enquiry and contact forms
• Project-brief submission forms
• Email communications initiated through the website
• Newsletter or marketing subscription forms
• Website analytics and cookies
• Embedded media and third-party website features
• Other online interactions that link to this Privacy Policy

It does not necessarily apply to personal information processed under a separate client, supplier, employment or contractual agreement.

3. Information We May Collect

The information collected depends on how you use the website and what you choose to provide.

3.1 Information You Provide Directly

We may collect information such as:

• Full name
• Job title
• Company or organisation name
• Email address
• Telephone number
• Country or location
• Preferred contact method
• Project name
• Project type
• Project location
• Project requirements
• Estimated timeline
• Budget information
• Enquiry or message content
• Drawings, plans, reference images or documents
• Any other information voluntarily submitted by you

You should provide only information that is relevant and that you are authorised to disclose.

3.2 Information Collected Automatically

When you visit the website, certain technical information may be collected automatically through server logs, cookies, analytics tools or similar technologies.

This information may include:

• Internet Protocol address
• Browser type and version
• Device type
• Operating system
• Approximate geographical location
• Referring website or source
• Pages visited
• Time and date of visits
• Time spent on pages
• Links and buttons clicked
• Website navigation activity
• Technical error and performance data
• Cookie and device identifiers

This information is generally used to operate, secure and improve the website.

3.3 Information From Third Parties

We may receive information from third parties when:

• You contact us through a social-media platform
• A business partner refers you to BIDllc
• Your organisation provides your contact details
• You interact with an advertising or campaign platform
• You use a third-party service connected to the website
• Publicly available business information is used for legitimate business communication

Where information is obtained from another source, we will handle it in accordance with this Privacy Policy and applicable law.

4. How We Use Personal Information

BIDllc may use personal information to:

• Respond to enquiries and requests
• Review project briefs and submitted documents
• Contact prospective clients
• Prepare proposals, quotations or presentations
• Arrange consultations or meetings
• Provide requested information about our services
• Manage client and business relationships
• Communicate about current or potential projects
• Improve website content, structure and performance
• Understand how visitors use the website
• Measure the effectiveness of marketing campaigns
• Maintain website security and prevent misuse
• Detect fraud, attacks or unauthorised activity
• Maintain internal records
• Comply with legal, regulatory and contractual obligations
• Protect BIDllc’s rights, property and commercial interests
• Send marketing communications where consent has been provided or where otherwise permitted by applicable law

BIDllc will not use personal information for purposes that are materially incompatible with the reason it was collected, unless permitted by law or authorised by you.

5. Legal Basis and Permission to Process Information

BIDllc processes personal information where there is an appropriate legal basis or permission under applicable law.

Depending on the circumstances, processing may be necessary:

• With your consent
• To respond to a request made by you
• To take steps before entering into a contract
• To perform a contract
• To comply with a legal obligation
• To establish, exercise or defend legal rights
• To protect BIDllc or another party from fraud, misuse or security threats
• For another purpose permitted under applicable law

Where processing relies on consent, you may withdraw that consent. Withdrawal will not affect processing already lawfully completed.

6. Project Briefs, Drawings and Submitted Files

Information submitted as part of a project enquiry may contain commercially sensitive or proprietary material.

BIDllc will use submitted materials for purposes such as:

• Understanding the requested scope
• Assessing feasibility
• Preparing a quotation or proposal
• Consulting internally with relevant teams
• Communicating with you about the project
• Maintaining records of the enquiry

You are responsible for confirming that you have authority to submit all drawings, plans, images, specifications and documents.

Do not submit classified, highly confidential or security-sensitive material through a general website form unless appropriate arrangements have been agreed in advance.

7. Cookies and Similar Technologies

The website may use cookies, pixels, tags, local storage and similar technologies.

Cookies are small files or identifiers stored on or associated with your device. They may help the website operate, remember preferences, understand visitor activity and measure marketing performance.

The website may use the following categories:

Essential Cookies

These support basic website functionality, security, forms and navigation. Disabling them may prevent parts of the website from working correctly.

Performance and Analytics Cookies

These help us understand website traffic, visitor behaviour, page performance and technical issues.

Functional Cookies

These may remember preferences and improve website functionality or personalisation.

Advertising and Measurement Cookies

Where enabled, these may help measure campaigns, understand referrals or provide more relevant advertising.

Where required, non-essential cookies will be used only after appropriate consent is obtained.

You can control cookies through the website’s cookie controls, where available, or through your browser settings. Blocking cookies may affect website functionality.

8. Analytics and Marketing Technology

BIDllc may use analytics, advertising, tag-management and campaign-measurement services to understand website usage and marketing performance.

These services may process technical and behavioural information such as:

• Page visits
• Referral sources
• Advertising interactions
• Device information
• Browser information
• Approximate location
• Form completion events
• Campaign identifiers

The specific tools used by the website may change over time.

Third-party service providers may process information under their own privacy terms. Visitors should review the privacy settings and notices provided by those services where applicable.

9. Marketing Communications

BIDllc may send marketing communications concerning:

• Services
• Projects
• Case studies
• Company news
• Events
• Industry insights
• Relevant business updates

Such communications will be sent where you have requested them, consented to receive them or where otherwise permitted by applicable law.

You may unsubscribe by:

• Using the unsubscribe option included in the communication
• Replying to request removal
• Contacting [email protected]

Operational, contractual or service-related communications may still be sent where necessary.

10. Sharing of Personal Information

BIDllc may share personal information with trusted parties where necessary for legitimate business, technical, contractual or legal purposes.

Recipients may include:

• Website hosting providers
• Information-technology providers
• Cloud-storage providers
• Customer-relationship management providers
• Email and communication platforms
• Website analytics providers
• Advertising and campaign-measurement providers
• Professional advisers
• Contractors supporting website or business operations
• Government, regulatory, judicial or law-enforcement authorities
• Parties involved in a business restructuring, acquisition or transfer

Service providers should receive only the information reasonably necessary to perform their services and are expected to handle it securely.

BIDllc does not sell or rent personal information to third parties for their independent direct-marketing activities.

11. International Data Transfers

Some service providers, hosting systems or technology platforms may process or store information outside the United Arab Emirates.

Where personal information is transferred internationally, BIDllc will take reasonable steps to ensure that the transfer is made in accordance with applicable data-protection requirements.

These steps may include contractual protections, approved transfer mechanisms, security controls or other safeguards required by law.

12. Data Retention

BIDllc will retain personal information only for as long as reasonably necessary for:

• The purpose for which it was collected
• Responding to an enquiry
• Managing a business relationship
• Preparing or maintaining project records
• Meeting contractual requirements
• Maintaining financial or operational records
• Resolving disputes
• Enforcing agreements
• Complying with legal obligations
• Protecting against fraud or security threats

Retention periods may differ depending on the type of information and the reason it is held.

When information is no longer required, it may be securely deleted, anonymised or archived where permitted by law.

13. Information Security

BIDllc uses reasonable administrative, organisational and technical measures intended to protect personal information against:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction
• Accidental damage

Measures may include access restrictions, secure hosting, authentication controls, backups, system monitoring and staff procedures.

No website, email system, internet transmission or storage system can be guaranteed to be completely secure. You should avoid sending sensitive information through unsecured channels.

14. Your Rights

Subject to applicable law and relevant exceptions, you may have the right to:

• Request information about how your personal data is processed
• Request access to your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of personal data
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent
• Request transfer of personal data in an appropriate format
• Raise a concern about automated processing
• Submit a complaint to the relevant authority

Rights are not absolute and may be restricted where BIDllc must retain or process information for legal, contractual, security or legitimate evidentiary purposes.

15. Exercising Your Rights

To submit a privacy request, contact:

Email: [email protected]

Your request should clearly state:

• Your name
• Your contact details
• The nature of your request
• The information or interaction concerned

BIDllc may request reasonable proof of identity or authority before processing a request.

This helps protect personal information from unauthorised access or deletion.

16. Third-Party Websites

The website may contain links to external websites, social-media platforms and third-party services.

BIDllc is not responsible for the privacy practices, security or content of third-party websites.

You should review the privacy policy of each external service before providing personal information.

17. Embedded Content

Pages may include embedded videos, maps, social-media content, forms or other third-party features.

Embedded services may collect information about your device and interaction, even when you do not directly engage with the content.

Their processing is governed by their own privacy policies and controls.

18. Children’s Privacy

The BIDllc website is directed toward businesses, professionals and individuals seeking information about our services.

It is not intended to collect personal information from children.

If you believe that a child has provided personal information without appropriate permission, contact [email protected] so the matter can be reviewed.

19. Business Transfers

If BIDllc undergoes a merger, acquisition, restructuring, investment, sale of assets or similar transaction, personal information may be transferred as part of that process.

Any receiving party will be required to handle the information in accordance with applicable law and appropriate confidentiality requirements.

20. Changes to This Privacy Policy

BIDllc may update this Privacy Policy to reflect:

• Changes in website functionality
• Changes in business practices
• New technologies or service providers
• Legal or regulatory developments
• Improvements to privacy and security processes

The revised version will become effective when published on this page, unless another effective date is stated.

Visitors should review this page periodically.

21. Contact Us

Questions, requests or concerns concerning this Privacy Policy or the processing of personal information may be directed to:

BIDllc
Website: https://bidllc.ae
Email: [email protected]